Privacy Policy
Privacy Policy
Clubhouse Strength and Conditioning
ABN: 29965104118
Last updated: 26/11/2026
Clubhouse Strength and Conditioning (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Clubhouse Strength and Conditioning is a sole trader business providing strength and conditioning services within community sports clubs.
For questions about this policy, you can contact us at:
Email: info@clubhousesc.com.au
Business Location: Hawthorn, VIC
2. What Personal Information We Collect
We collect personal information necessary to deliver our services, operate our website, and support athlete development.
2.1 Information You Provide Directly
Name
Email address
Phone number
Information submitted through contact or enquiry forms
Booking details (session times, club affiliation, training goals)
2.2 Athlete Performance Information
During training and testing sessions, we may collect:
Personal bests (PBs)
Strength test results
Identified strengths and weaknesses
Training notes and progress updates
Attendance records
2.3 Payment Information
Payments made on our website are processed securely by Stripe and PayPal.
We do not store or access your credit card or bank account numbers.
2.4 Website & Analytics Data
Wix automatically collects certain information, including:
IP address
Browser type & device type
Pages viewed
Cookies and tracking data
If we use analytics tools (such as Google Analytics or Meta Pixel), this will include standard tracking information.
3. How We Use Your Information
We use your personal information to:
Provide coaching and training services
Process bookings and payments
Communicate session details, updates, or cancellations
Monitor performance and track athlete development
Support club-wide training programs
Improve our website and service delivery
Maintain safety, compliance, and program quality
We will only use your information for purposes disclosed in this policy or as otherwise permitted by law.
4. Sharing Information with Partner Community Clubs
Because Clubhouse Strength and Conditioning operates within community sports clubs, we may share certain athlete information with the club you are registered with.
4.1 What We Share
Attendance records
Personal bests (PBs)
Strength and conditioning testing results
Identified performance strengths and weaknesses
Coaching observations relevant to training or selection
4.2 Why We Share It
We share this information to:
Support athlete development
Assist club coaches with training planning
Manage training load and reduce injury risk
Verify attendance for club administration
Align S&C programming with club training objectives
4.3 What We Do Not Share
We do not share:
Payment details
Personal contact details
Medical history (unless explicit consent is provided)
Sensitive personal information unrelated to training
Partner clubs are required to handle all shared information responsibly and securely.
5. Third-Party Services We Use
Your information may be stored or processed using third-party providers that support our business operations:
5.1 Website Hosting & Data Storage
Wix.com Ltd. (Wix)
Wix stores data on secure, encrypted servers.
5.2 Payments
Stripe Payments Australia
PayPal Australia
These providers manage payment data under their own strict security and privacy controls.
5.3 Booking & Scheduling
If booking tools are used (e.g., Wix Bookings), your data is processed through that platform.
We do not sell, rent, or trade your personal information.
5.4 Exercise Programing Software
Lumin Sports Technology Pyt Ltd
Lumin Sports is the software we use for exercise programming. It stores player data such as testing scores, personal bests, attendance, sets/repetitions completed. We use this data for athlete load management, program design, and partner club coaches.
6. Cookies & Tracking
Our website uses cookies to:
Improve site performance
Analyse website traffic
Personalise user experience
Support booking and login functionality
You can disable cookies through your browser, but some website features may not function correctly.
7. How We Protect Your Information
We take reasonable steps to protect your data from:
Unauthorised access
Improper use
Loss
Modification
Disclosure
This includes encryption, secure hosting, and restricted access only to staff who require information to perform their role.
8. Access, Corrections & Deletion
You may request:
A copy of your personal information
Corrections to inaccurate information
Deletion of your information where legally permitted
To make a request, email: info@clubhousesc.com.au
9. International Storage
Because Wix is a global platform, some personal information may be stored on servers outside Australia.
Wix complies with international data protection standards and securely manages transferred data.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact: info@clubhousesc.com.au